Data controller: IDV Management (details above).
Data collected: only what you submit via the contact/quote form — name, e-mail, phone, building address, number of units and message.
Purpose: to handle your request, contact you and, where relevant, prepare a management proposal.
Legal basis: the pre-contractual steps taken at your request and our legitimate interest in replying to the messages we receive (Art. 6(1)(b) and 6(1)(f) GDPR).
Applications: CVs and letters sent by e-mail are used for recruitment only and are not shared with anyone. An unsuccessful application is deleted no later than 6 months after the end of the recruitment.
Recipients: your data is sent to IDV Management. The form is sent by the site's own server, hosted by OVHcloud in the European Union: no other provider is involved and the message is not kept on the server. To block abusive submissions, an encrypted fingerprint of your IP address is kept for one hour, then deleted. For accounting, some data may be shared with our accounting partner (1000 Millième). No data is ever resold.
Retention: a request that leads to nothing further is deleted no later than 12 months after the last exchange. In the event of a contractual relationship, your data is kept for the term of the contract and then for 10 years, the limitation and accounting retention period.
Your rights: access, rectification, erasure, restriction, objection and portability. To exercise them: info@idv-management.be. We reply within one month (Art. 12 GDPR).
Complaint: you may contact the Belgian Data Protection Authority (APD/GBA), Rue de la Presse 35, 1000 Brussels — dataprotectionauthority.be.