Legal notice & privacy

Legal information and data-protection policy (GDPR) for the IDV Management website.

Last updated: October 2026.

1. Website publisher

This website is published by:

  • IDV Real Estate Management SRL (short name: IDV Management) — private limited company
  • Company and VAT number: BE 1015.213.183 — RLE Brussels
  • Registered office: Avenue Louise 251, 1050 Ixelles (Brussels), Belgium
  • Director: Thibault de Volder, IPI-licensed real-estate agent no. 514 843
  • Phone: +32 476 39 56 30 — E-mail: info@idv-management.be

2. Regulated profession & insurance

Real-estate agent is a regulated profession in Belgium. Thibault de Volder is listed on the roll of licensed members of the Professional Institute of Real Estate Agents (IPI) under no. 514 843, as a syndic and as an intermediary (broker). Professional title obtained in Belgium. Check the listing on the IPI website.

  • Supervisory authority: IPI, Rue du Luxembourg 16b, 1000 Brussels — info@ipi.be — +32 2 505 38 50 — www.ipi.be
  • Professional rules: IPI code of conduct (Royal Decree of 20 July 2026, in force since 1 October 2026) and the Act of 11 February 2013 organising the real-estate agent profession.
  • Professional liability & bond: AXA Belgium — policy no. 730.390.160.
  • Legal protection: ARAG — contract no. 13046923.
  • Client (third-party) account for brokerage: IBAN to be completed.

Condominium funds. The funds of each association of co-owners are held in accounts in its own name (working capital and reserve fund), kept separate from those of IDV Management and of the other condominiums.

3. Anti-money laundering

For its brokerage and rental-management activity, IDV Management applies the Belgian Act of 18 September 2017 on the prevention of money laundering and terrorist financing. We may therefore ask you for proof of identity, the identity of a company's ultimate beneficial owners and the origin of funds. Cash payments are limited by law. Full details of our obligations.

4. Complaints & mediation

A problem with our services? Please write to us first at info@idv-management.be: we acknowledge receipt and give you a reasoned reply. Most situations are resolved at this stage. How to proceed.

  • Professional-conduct complaint: to the IPI (details in section 2). This route is purely disciplinary: a legal assessor investigates the complaint and possible sanctions range from a warning to removal from the roll. The IPI does not compensate the complainant or restore their rights: only the civil courts can.
  • Consumer dispute: the Consumer Ombudsman Service can refer you to the competent body — consumerombudsman.be.

5. Hosting

This site is hosted by:

  • OVH SAS — 2 rue Kellermann, 59100 Roubaix, France
  • RCS Lille Métropole 424 761 419 — www.ovhcloud.com

6. Intellectual property

All elements of the site (texts, logo, visual identity, structure) are protected by intellectual-property law. Any reproduction or reuse, in whole or in part, without prior written authorisation from IDV Management is prohibited.

Photo credits: "Night skyline above Rue de la Fourche, Brussels" (DimiTalen, CC0) and "Aerial view of Brussels, Belgium" (Jostein Torstensen, CC BY 2.5) — via Wikimedia Commons.

7. Data protection (GDPR)

Data controller: IDV Management (details above).

Data collected: only what you submit via the contact/quote form — name, e-mail, phone, building address, number of units and message.

Purpose: to handle your request, contact you and, where relevant, prepare a management proposal.

Legal basis: the pre-contractual steps taken at your request and our legitimate interest in replying to the messages we receive (Art. 6(1)(b) and 6(1)(f) GDPR).

Applications: CVs and letters sent by e-mail are used for recruitment only and are not shared with anyone. An unsuccessful application is deleted no later than 6 months after the end of the recruitment.

Recipients: your data is sent to IDV Management. The form is sent by the site's own server, hosted by OVHcloud in the European Union: no other provider is involved and the message is not kept on the server. To block abusive submissions, an encrypted fingerprint of your IP address is kept for one hour, then deleted. For accounting, some data may be shared with our accounting partner (1000 Millième). No data is ever resold.

Retention: a request that leads to nothing further is deleted no later than 12 months after the last exchange. In the event of a contractual relationship, your data is kept for the term of the contract and then for 10 years, the limitation and accounting retention period.

Your rights: access, rectification, erasure, restriction, objection and portability. To exercise them: info@idv-management.be. We reply within one month (Art. 12 GDPR).

Complaint: you may contact the Belgian Data Protection Authority (APD/GBA), Rue de la Presse 35, 1000 Brussels — dataprotectionauthority.be.

8. Cookies & external services

This site sets no cookies, uses no audience-measurement or advertising tools, and stores nothing on your device. That is why no consent banner is shown. The chosen language simply appears in the page address (/nl/, /en/).

The site uses your device's own fonts and hosts the map library (Leaflet) itself. Only one external service is involved:

  • OpenStreetMap provides the map tiles on the home page and the "Syndic in …" pages. To display them, your browser sends it your IP address, as with any web resource (OpenStreetMap privacy policy).

IDV Management performs no profiling.

9. Artificial intelligence

Some texts and translations on this site were prepared with the help of artificial-intelligence tools, then reviewed and approved by IDV Management. No personal data is entered into an open AI tool.

10. Liability & applicable law

The information on the site is provided for guidance and has no contractual value; the legal content about co-ownership is informative only and does not replace personalised advice. IDV Management strives to keep it up to date but cannot be held liable for any errors or unavailability. This site is governed by Belgian law; any dispute falls under the jurisdiction of the courts of the Brussels district.